FAQs

  • What should I do if I’m not sure that I’ve completed the filing of a document?

    Run your Transaction Log from CM/ECF--it's FREE. The log displays all transactions completed by you during a selected date range. If you are not certain that a transaction was successful, review the Transaction Log before you attempt to refile a document. To run the Transaction Log go to Utilities under “Your Account” view Your Transaction Log.  Enter a date range. All successful ECF transactions by date, case number and type will display.

  • How do I change my ECF password?

    Take the following steps to change your password• Click UTILITIES on the blue menu bar

    Click MAINTAIN MY LOGIN/PASSWORD

    Change the information in the password fields

    Click SUBMIT

  • How Do I clear my browser’s cache?

     

    Internet Explorer Browser 6:

    1. Open Internet Explorer 
    2. Click the TOOLS pull-down menu in your browser 
    3. Click INTERNET OPTIONS >> Click the GENERAL TAB 
    4. Click DELETE COOKIES >> Click OK 
    5. Click DELETE FILES >> Click OK 
    6. Click OK in the Internet Options window 
    7. If you are logged into CM/ECF, log out and then log back in.

    Internet Explorer 7 and later:

    1. Click the TOOLS icon on the toolbar 
    2. Click INTERNET OPTIONS 
    3. Click the GENERAL tab 
    4. Click DELETE in the Browsing History section 
    5. Click DELETE FILES in the Temporary Internet Files section >> Click YES in 
    6. the Delete Files pop up window 
    7. Click DELETE COOKIES in the Cookies section >> Click YES in the Delete Cookies pop up window 
    8. Click CLOSE 
    9. Click OK

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